績效管理的傳統(tǒng)方法與新模式之比較分析

時間:2022-02-19 08:49:00

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績效管理的傳統(tǒng)方法與新模式之比較分析

摘要:本文通過對績效管理的傳統(tǒng)方法新模式比較分析指出,由于傳統(tǒng)的績效管理方法過分注重企業(yè)的財務(wù)指標,而財務(wù)指標只能衡量過去發(fā)生的事情(滯后的結(jié)果因素),但無法評估企業(yè)前瞻性的投資(領(lǐng)先的驅(qū)動因素),因此隨著新知識經(jīng)濟時代的到來,傳統(tǒng)的績效管理方法逐漸顯現(xiàn)出其局限性。國際上一流公司的管理實踐表明,績效管理越來越多的被用作“戰(zhàn)略實施的工具”??冃Ч芾淼淖饔迷谟趯⑵髽I(yè)戰(zhàn)略目標轉(zhuǎn)化為可衡量的績效指標,然后將績效指標從企業(yè)、部門到員工個體層層分解,以支撐和實現(xiàn)企業(yè)戰(zhàn)略。本文介紹的新的績效管理模式——平衡計分卡正是從財務(wù)、客戶、內(nèi)部管理和學習發(fā)展四個角度來審視企業(yè)業(yè)績,反映了財務(wù)和非財務(wù)衡量方法之間、長期目標與短期目標之間以及外部和內(nèi)部、結(jié)果和過程、管理業(yè)績和經(jīng)營業(yè)績等多個方面的平衡。

關(guān)鍵詞:績效管理傳統(tǒng)方法平衡計分卡

Abstract:Thispapercomparesthetraditionaltoolsofperformancemanagementwiththenewones,analyzestheirdifferencesandcomestoaconclusionthatthetraditionaltoolsgivetoomuchemphasisonacorporateentity’sfinancialindexes,whichcanonlymeasurepast-occurredevents(delayedresultfactors),butcannotevaluateitsforward-lookinginvestments(leadingdrivingfactors).Asaresult,withthearrivalofthenewknowledgeeconomy,thelimitationsofthetraditionalvehiclesofmeritmanagementbecomeincreasinglyprominent.Thefrontlineexperiencesofmanymultinationalcompaniesprovidetestimonytothefactthatperformancemanagementisincreasinglybeingappliedas‘a(chǎn)toolforstrategyimplementation’.Itsmeritslieinthatitcansupportandrealizeacompany’sstrategyportfoliobytransformingitsstrategictargetsintosolidperformanceindexesthatcanbemeasuredandassessed,andbreakingthoseindexesdownintodifferentlayersupfromacompanyasawholetodifferentdepartmentsandindividualsforapplication.Anewperformancemanagementmodelintroducedinthisarticle,i.e.balancedscorecardisaperfectexampleincase.Itexaminesacompany’soperationfromtheperspectivesoffinance,clients,internalmanagementaswellaslearninganddevelopment,reflectingastateofequilibriumbetweensuchmultiplefactsasfinancialandnon-financialmeasures,long-termandshort-termtargets,internalandexternalstructure,resultandprocess,managementachievementsandoperationachievements.

Keyword:PerformanceManagement,TraditionalVehicles,BalancedScorecard